D3X uses conversational AI to handle guest interactions — answering questions, managing requests, and guiding guests through check-in via chat. Goki's integration adds smart access to that conversation. When a guest completes check-in through D3X's AI concierge, their mobile key is delivered automatically — no app switch, no front desk visit. It's particularly powerful for properties that want to offer a fully automated arrival experience where guests go from "I'm here" to "I'm in my room" without speaking to a single person. The AI handles the conversation, Goki handles the door.
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